- Accuracy & Efficiency
Responsible for all aspects of cash operations including efficient, accurate and friendly customer service, managing stocks for the office and the cash machine. Excellent track record for balancing.
International Personal Banking Advisor (Residential Tourism)
- Financial Advisory Skills
- Taking Ownership
Advising customers on the diverse range of financial products offered by the bank, assessing the suitability of products according to customer requirements and working within regulations.
Responsible for profit margin of personal client portfolio and presenting results and analysis to senior management.
Specialist IT Recruitment Consultant
- Research Skills
Using a variety of methods to research opportunities and search for suitable candidates.
Senior Negotiator / Marketing Advisor
A valued member of a sales team, supporting and encouraging others to manage workload, maximise opportunities and achieve branch targets.
Negotiating offers, liaising with solicitors, mortgage lenders and surveyors. Providing feedback and marketing advice to vendors.
Graduate Trainee Manager
- Motivating & Inspiring Others
- Building Effective Relationships
- Extensive Management Training
Holding one-to-one coaching sessions and group training sessions with counter staff to develop their selling skills and generate enthusiasm for products.
Liaising with branch managers to ensure standards were met with regard to in-branch marketing, staff training and reviews. “Networking” to build a personal network of contacts across the business.
Managing staff duty rotas and day-to day running of a Post Office branch, placing orders for cash and foreign currency. Collating and distributing sales data for the region.
|Assertiveness Skills||Presentation Skills|
|Negotiating / Influencing Skills||Sales Coaching|
|Diversity Training||Report Writing Skills|
|Team Building Exercises||Health & Safety / Risk Assessment Training|
- Analytical Approach to Problem Solving
Maintaining, balancing and reporting intercompany accounts. Investigating and resolving issues.
Graduate Trainee Analyst Programmer
- Customer Focused
- IT Skills
Providing 24/7 support of business critical systems to internal customer users. Gathered requirements and designed a flight display system to meet customer needs.
Undertook intensive IT training including Unix, Visual Basic, Resource Domain Administration, and bespoke systems.